Accessibility Statement

Accessibility Statement

Last Updated 11th May 2026

This accessibility statement applies to https://tsg-ops.com/.

This website is run by the TSG team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen.

  • Navigate most of the website using speech recognition software.

  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).

This accessibility statement applies to https://tsg-ops.com/.

This website is run by the TSG team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen.

  • Navigate most of the website using speech recognition software.

  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible Content

Non-accessible Content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  1. Keyboard Navigation and Focus:

    • Some parts of the website cannot be fully navigated using a keyboard alone. For example, the mobile navigation menu may not properly "trap" focus when open, making it difficult for keyboard users to select links. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard).

    • The visible focus indicator (the outline that shows which element is selected) may be missing or have low contrast on certain interactive elements. This fails WCAG 2.2 success criterion 2.4.7 (Focus Visible).

  2. Interactive Elements:

    • Some buttons or links may lack descriptive aria-labels, which means screen reader users may not understand the purpose of the element. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  1. Keyboard Navigation and Focus:

    • Some parts of the website cannot be fully navigated using a keyboard alone. For example, the mobile navigation menu may not properly "trap" focus when open, making it difficult for keyboard users to select links. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard).

    • The visible focus indicator (the outline that shows which element is selected) may be missing or have low contrast on certain interactive elements. This fails WCAG 2.2 success criterion 2.4.7 (Focus Visible).

  2. Interactive Elements:

    • Some buttons or links may lack descriptive aria-labels, which means screen reader users may not understand the purpose of the element. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).

What we’re doing to improve accessibility

What we’re doing to improve accessibility

We are currently working to resolve the keyboard navigation issues within our Framer environment. We plan to implement a fix for the focus order and mobile menu accessibility by December 31st 2026.

We are currently working to resolve the keyboard navigation issues within our Framer environment. We plan to implement a fix for the focus order and mobile menu accessibility by December 31st 2026.

Preparation of this accessibility statement

Preparation of this accessibility statement

This statement was prepared on May 11, 2026. It was last reviewed on May 11, 2026 by Campaign Cult. This website was last tested on May 11, 2026. The test was carried out internally using a combination of automated tools (lighthouse, screen reader google plugin and filters for dyslexia) as well as manual keyboard testing.

This statement was prepared on May 11, 2026. It was last reviewed on May 11, 2026 by Campaign Cult. This website was last tested on May 11, 2026. The test was carried out internally using a combination of automated tools (lighthouse, screen reader google plugin and filters for dyslexia) as well as manual keyboard testing.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact:

  • Email: Contact@tsg-ops.com

We aim to respond to accessibility feedback within 5 business days.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact:

  • Email: Contact@tsg-ops.com

We aim to respond to accessibility feedback within 5 business days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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Herefordshire, UK

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© 2025 Technical Solutions Group Limited

Get in touch

TSG logo in black text with off white background

Herefordshire, UK

linked in 'in' logo in white (when presses turns teal and slightly smaller)

© 2025 Technical Solutions Group Limited

Get in touch

TSG logo in black text with off white background

Herefordshire, UK

linked in 'in' logo in white (when presses turns teal and slightly smaller)

© 2025 Technical Solutions Group Limited

Get in touch