Privacy Policy

Privacy Policy

Last Updated 1 January 2026

Technical Solutions Group Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website hosted on Framer (the "Website").

Technical Solutions Group Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website hosted on Framer (the "Website").

1. Information We Collect

1. Information We Collect

We collect personal information directly from you when you interact with our "Contact Us" page. This may include:

a. Your name

b. Your email address

c. Any additional information you choose to include in your message

We collect personal information directly from you when you interact with our "Contact Us" page. This may include:

a. Your name

b. Your email address

c. Any additional information you choose to include in your message

2. How We Use Your Information

2. How We Use Your Information

We use the personal information you provide for the following purposes:

a. To respond to your enquiries or requests.

b. To communicate with you about our products, services, or training if you have requested such information.

c. To improve our website and user experience.

We will not use your information for marketing purposes without your explicit consent.

We use the personal information you provide for the following purposes:

a. To respond to your enquiries or requests.

b. To communicate with you about our products, services, or training if you have requested such information.

c. To improve our website and user experience.

We will not use your information for marketing purposes without your explicit consent.

3. Legal Basis for Processing

3. Legal Basis for Processing

We process your personal information under the following lawful bases:

a. Consent: You have provided your consent for us to process your information by submitting the "Contact Us" form.

b. Legitimate Interests: We may process your information to respond to your enquiries or to ensure the proper functioning of our website.

We process your personal information under the following lawful bases:

a. Consent: You have provided your consent for us to process your information by submitting the "Contact Us" form.

b. Legitimate Interests: We may process your information to respond to your enquiries or to ensure the proper functioning of our website.

4. Sharing Your Information

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share your information with:

a. Service providers who assist us in operating the website or responding to your enquiries (e.g., hosting providers like Framer).

b. Law enforcement or regulatory bodies if required by law

We do not sell, trade, or rent your personal information to third parties.

However, we may share your information with:

a. Service providers who assist us in operating the website or responding to your enquiries (e.g., hosting providers like Framer).

b. Law enforcement or regulatory bodies if required by law

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

7. Your Rights

As a data subject in the UK, you have the following rights under the UK GDPR:

a. The right to access the personal information we hold about you.

b. The right to request correction of inaccurate or incomplete information.

c. The right to request deletion of your personal information, subject to legal obligations.

d. The right to restrict processing of your personal information.

e. The right to object to processing based on legitimate interests.

f. The right to data portability.

To exercise any of these rights, please contact us using the form on our contact page.

As a data subject in the UK, you have the following rights under the UK GDPR:

a. The right to access the personal information we hold about you.

b. The right to request correction of inaccurate or incomplete information.

c. The right to request deletion of your personal information, subject to legal obligations.

d. The right to restrict processing of your personal information.

e. The right to object to processing based on legitimate interests.

f. The right to data portability.

To exercise any of these rights, please contact us using the form on our contact page.

8. Cookies

Our website may use cookies to enhance user experience. For more details, please refer to our Cookie Policy.

Our website may use cookies to enhance user experience. For more details, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

  1. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us  using the form on our contact page.

If you have any questions about this Privacy Policy or your personal information, please contact us  using the form on our contact page.

TSG logo in black text with off white background

Herefordshire, UK

linked in 'in' logo in white (when presses turns teal and slightly smaller)

© 2025 Technical Solutions Group Limited

Get in touch

TSG logo in black text with off white background

Herefordshire, UK

linked in 'in' logo in white (when presses turns teal and slightly smaller)

© 2025 Technical Solutions Group Limited

Get in touch

TSG logo in black text with off white background

Herefordshire, UK

linked in 'in' logo in white (when presses turns teal and slightly smaller)

© 2025 Technical Solutions Group Limited

Get in touch